1. Data Controller
The data controller responsible for processing your personal data is:
Morliplas
Nedermolenstraat 130
9310 Meldert-Aalst
Belgium
📞 +32 53 67 07 89
✉️ morliplas@morliplas.be
2. Personal Data We Collect
We may collect and process the following personal data:
- Name and surname
- Address (billing and delivery)
- Email address
- Phone number
- Company name and VAT number (if applicable)
- Payment and invoicing information
- Communication content (emails, contact forms, messages)
- IP address and technical website data (if applicable)
- Any other information you voluntarily provide
3. How We Collect Your Data
We collect personal data when you:
- Contact us via email, phone, or contact form
- Request a quote or place an order
- Subscribe to communications (if applicable)
- Visit our website (cookies/analytics if enabled)
- Provide your data in person or through business agreements
4. Purpose of Processing
We process personal data for the following purposes:
- To respond to requests and inquiries
- To prepare offers and quotations
- To deliver products and/or services
- To manage invoices and payments
- To fulfill legal and accounting obligations
- To improve customer service and business operations
- To prevent fraud and ensure security
- For marketing purposes (only where legally permitted)
5. Legal Basis for Processing
We process your personal data under the following GDPR legal bases:
- Consent (e.g., marketing communications when required)
- Contractual necessity (to deliver products/services or process orders)
- Legal obligation (e.g., tax and accounting laws)
- Legitimate interest (e.g., customer relationship management, security, improving services)
6. Sharing of Personal Data
We do not sell your personal data.
We may share your data only when necessary with:
- Accountants and financial service providers
- Delivery and transport partners
- IT providers (email hosting, website hosting, cloud services)
- Legal authorities if required by law
All third parties are required to protect your data and only use it for the agreed purpose.
7. International Transfers
If we use service providers located outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
- EU Standard Contractual Clauses (SCCs)
- Adequacy decisions from the European Commission
8. Data Retention
We keep your personal data only as long as necessary for the purposes described above, including legal obligations.
Typical retention periods:
- Invoicing and accounting data: 7 years (Belgian legal requirement)
- Customer communication data: as long as needed for follow-up or legal purposes
- Marketing data: until you withdraw consent or object
9. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data (“right to be forgotten”)
- Restrict processing
- Object to processing
- Data portability (receive your data in a structured format)
- Withdraw consent at any time (if processing is based on consent)
- File a complaint with the Data Protection Authority
To exercise these rights, contact us at: morliplas@morliplas.be
10. Complaints
If you believe your data is being processed unlawfully, you may file a complaint with the Belgian Data Protection Authority:
Autoriteit voor Gegevensbescherming / Autorité de protection des données
Website: https://www.dataprotectionauthority.be
11. Security Measures
We take appropriate technical and organizational measures to protect your data, including:
- Secure storage and access controls
- Restricted access to personal data
- Secure communication channels where possible
- Protection against unauthorized access, loss, or misuse
However, no system is 100% secure and we cannot guarantee absolute security.
12. Cookies and Website Tracking (if applicable)
If we operate a website, cookies may be used to improve user experience and measure website performance.
Cookies may include:
- Functional cookies
- Analytics cookies
- Marketing cookies (only with consent where required)
Visitors can manage cookie preferences via browser settings or cookie banners (if enabled).
13. Marketing Communications
If you receive marketing emails from us, you can opt out at any time by:
- Clicking the unsubscribe link (if provided), or
- Contacting us at morliplas@morliplas.be
We will stop sending marketing communications as soon as possible after your request.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be published through our communication channels or on our website (if applicable). The latest version will always apply.
15. Contact
If you have questions about this Privacy Policy or your personal data, contact:
Morliplas
Nedermolenstraat 130
9310 Meldert-Aalst
Belgium
📞 +32 53 67 07 89
✉️ morliplas@morliplas.be